Shipping policy

At Elovique, we proudly offer free worldwide shipping on every order with no minimum purchase required.

Processing Time

• Orders are processed within 1–3 business days.
• Orders are not processed on weekends or public holidays.

Estimated Delivery

• Worldwide: 7–14 business days.

Please note that delivery times may vary due to customs clearance, weather conditions, or carrier delays.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package.

Customs & Duties

Most orders arrive without additional charges, but any applicable customs duties or import taxes are the responsibility of the customer.

Delayed or Lost Packages

If your package has not arrived within the estimated delivery timeframe, please contact our support team. We'll work with the carrier to locate your shipment and provide an appropriate solution.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Elovique is not responsible for delays caused by incorrect or incomplete addresses.